Refund Policy

Thank you for visiting Healthy Food Blog ("we," "us," or "our"). This Refund Policy explains our policies regarding refunds, cancellations, and returns for any products or services that may be offered through our website at healthyfoody.in (the "Website").

Please read this policy carefully before making any purchase or subscribing to any services. By making a purchase or subscribing to our services, you agree to this Refund Policy.

1. Overview of Services

Healthy Food Blog primarily offers:

• Free informational content, recipes, and articles
• Free newsletter subscriptions
• Educational resources about nutrition and wellness

As our current services are provided free of charge, this Refund Policy primarily serves to inform users of our policies should we introduce paid products or services in the future, such as:

• Premium subscription plans
• E-books or digital products
• Online courses or workshops
• Personalized meal plans or consultations
• Physical products (if applicable)

2. Current Free Services

2.1 No Refunds for Free Services

Since our current content and services are provided at no cost, there are no refunds applicable. You may cancel your newsletter subscription at any time by clicking the "unsubscribe" link in any email we send you or by contacting us directly.

2.2 Cancellation of Free Services

You may stop using our free services at any time without any obligation or penalty. To cancel your newsletter subscription:

• Click the "unsubscribe" link at the bottom of any newsletter email
• Send a cancellation request to our contact email
• Contact us using the information provided at the end of this policy

Unsubscribe requests are typically processed within 24-48 hours.

3. Future Paid Products and Services

Should we introduce paid products or services in the future, the following refund policies will apply:

3.1 Digital Products (E-books, Guides, Templates)

Refund Period: 14 days from the date of purchase

Conditions:

• Refund requests must be made within 14 days of purchase
• Digital products must not have been extensively used or downloaded multiple times
• Refund requests must include a valid reason
• We reserve the right to deny refunds if there is evidence of abuse

Non-Refundable: Digital products become non-refundable after 14 days or if there is evidence of misuse.

3.2 Subscription Services (Premium Memberships, Monthly Plans)

Cancellation: You may cancel your subscription at any time

Refund Policy:

• Monthly subscriptions: No refunds for partial months. Cancellation takes effect at the end of the current billing period
• Annual subscriptions: Pro-rated refunds available within 30 days of initial purchase
• After 30 days, no refunds are available, but you can cancel to prevent future charges

How to Cancel:

• Log into your account and navigate to subscription settings
• Contact customer support with your cancellation request
• Send a written cancellation notice to our email address

3.3 Online Courses and Workshops

Refund Period: 7 days from enrollment date

Conditions:

• Refund requests must be made within 7 days of enrollment
• No more than 20% of course content has been accessed
• Course completion certificates have not been issued
• Valid reason must be provided for the refund request

Non-Refundable:

• After 7 days from enrollment
• If more than 20% of course content has been accessed
• If a completion certificate has been issued
• Live workshop sessions that have already occurred

3.4 Consultation Services

Cancellation Policy:

• Cancellations made more than 48 hours before scheduled appointment: Full refund
• Cancellations made 24-48 hours before scheduled appointment: 50% refund
• Cancellations made less than 24 hours before scheduled appointment: No refund
• No-shows without prior notice: No refund

Rescheduling: You may reschedule consultations up to 48 hours in advance without penalty.

3.5 Physical Products (if applicable)

Return Period: 30 days from delivery date

Conditions for Returns:

• Products must be in original, unused condition
• Original packaging must be intact
• Receipt or proof of purchase must be provided
• Perishable items cannot be returned

Return Process:

1. Contact us to initiate a return request
2. Receive return authorization and shipping instructions
3. Ship the product back using a trackable method
4. Refund will be processed within 7-10 business days of receiving the returned item

Shipping Costs:

• Customer is responsible for return shipping costs unless the product was defective or incorrectly shipped
• Original shipping fees are non-refundable

4. Refund Process

4.1 How to Request a Refund

To request a refund for any paid products or services:

1. Contact us using the information provided at the end of this policy
2. Provide your order number or transaction ID
3. Include your name and email address associated with the purchase
4. State the reason for your refund request
5. Provide any relevant supporting documentation

4.2 Refund Timeline

Once we receive and approve your refund request:

• Digital products: Refunds processed within 5-7 business days
• Subscription services: Refunds processed within 7-10 business days
• Physical products: Refunds processed within 7-10 business days after receiving the returned item

Please note that it may take additional time for the refund to appear in your account depending on your payment method and financial institution.

4.3 Refund Methods

Refunds will be issued using the same payment method used for the original purchase. We cannot issue refunds to different payment methods or accounts.

5. Non-Refundable Items and Services

The following items and services are non-refundable under any circumstances:

• Promotional or discounted items (unless defective)
• Gift cards or promotional codes
• Completed personalized services or consultations
• Digital products accessed or downloaded beyond the refund period
• Services consumed or fully utilized
• Items purchased during final sale or clearance events
• Third-party products or services

6. Exceptions and Special Circumstances

6.1 Defective Products

If you receive a defective product or service:

• Contact us within 48 hours of receipt
• Provide evidence of the defect (photos, screenshots, detailed description)
• We will offer a replacement, repair, or full refund at our discretion

6.2 Billing Errors

If you believe you have been incorrectly charged:

• Contact us immediately with details of the error
• Provide your transaction information and evidence of the error
• We will investigate and correct any verified billing errors within 10 business days

6.3 Technical Issues

If technical issues prevent you from accessing purchased digital products or services:

• Contact our technical support team
• We will make every effort to resolve the issue
• If the issue cannot be resolved, a refund will be issued

7. Chargebacks and Disputes

We encourage you to contact us directly to resolve any payment issues before initiating a chargeback with your credit card company or payment provider. Initiating a chargeback:

• May result in suspension of your account and services
• May prevent future purchases
• Will be disputed if we have evidence of proper service delivery

If you have initiated a chargeback, please contact us immediately so we can work together to resolve the issue.

8. Promotional Offers and Discounts

8.1 Refunds on Discounted Purchases

If you purchased a product or service at a discounted price:

• Refunds will be issued at the discounted price you paid, not the regular price
• Promotional codes or discounts cannot be refunded separately
• Some promotional items may have different refund policies as specified at the time of purchase

8.2 Price Adjustments

We do not offer price adjustments or refunds if an item you purchased goes on sale after your purchase. We recommend waiting for sales if price is a concern.

9. Subscription Management

9.1 Auto-Renewal

If you subscribe to any recurring subscription service:

• Your subscription will automatically renew unless you cancel before the renewal date
• You will receive a reminder email before each renewal
• You are responsible for canceling before the renewal date to avoid charges
• Renewal charges are non-refundable unless canceled within the specified refund period

9.2 Cancellation of Subscriptions

To cancel a subscription:

• Log into your account and navigate to subscription settings
• Follow the cancellation prompts
• Confirmation of cancellation will be sent via email
• Access to subscription benefits continues until the end of the current billing period

10. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our Website. We will notify you of significant changes by:

• Posting a notice on our Website
• Updating the "Last Updated" date at the top of this policy
• Sending email notifications to subscribers (for major changes)

Your continued use of our services after any changes constitutes acceptance of the updated Refund Policy. We encourage you to review this policy periodically.

11. Contact Information for Refund Requests

12. Dispute Resolution

If you are not satisfied with how we handle your refund request, you may:

• Request to speak with a supervisor or manager
• Submit a written complaint detailing your concerns
• Contact our customer service department for escalation

We are committed to resolving all disputes fairly and promptly. Most issues are resolved within 10-14 business days.

13. Legal Rights

This Refund Policy does not affect your statutory rights as a consumer under applicable law. Depending on your location, you may have additional rights regarding refunds and returns under local consumer protection laws.

If there is any conflict between this Refund Policy and applicable law, the law will prevail to the extent of the conflict.

14. Acknowledgment and Acceptance

By making a purchase or subscribing to any of our paid services, you acknowledge that you have read, understood, and agree to this Refund Policy. If you do not agree with this policy, please do not make any purchases or subscribe to our services.